Every casino is scored out of 5 using the same criteria so that ratings can be compared fairly.
| Criteria | Weight | What we check |
|---|---|---|
| Licence and safety | 25% | Licensing authority, licence number, ownership, terms fairness, complaint history |
| Withdrawals and payments | 20% | Deposit and withdrawal methods, limits, fees, stated and real payout times, KYC process |
| Bonus terms | 15% | Wagering requirements, maximum bet, game weighting, expiry, restrictions |
| Games and providers | 15% | Slots, live casino, poker, provider quality and variety |
| Responsible gambling | 10% | Deposit limits, time-outs, self-exclusion, reality checks, links to help |
| Customer support | 10% | Channels, hours, response speed, quality of answers |
| Mobile experience | 5% | Mobile site or app speed, usability, feature parity |
Red flags that lower or block a rating
No verifiable licence, repeated unresolved payout complaints, unfair or hidden bonus terms, and missing responsible gambling tools.
Updates
Ratings are re-checked at least every 6 months. See the Editorial Policy.