Don’t play orion star games

I spun the hourly wheel and got 20 cents and i played until i hit about 41$ and i messaged asking about how much of it can i redeem and got told 40 and i replied not even seconds after their response and i’ve been ignored since and don’t know why it’s taking hours to get back with me when on their home page they reply within minutes on top of them already being active as is. I just want my money i was promised and this review can get a 5star.