Customer service ghosts you
Had a transaction issue where my deposit didn’t show up. Tried emailing and using live chat — no one answered for over 48 hours. When they finally replied, it was a generic response that didn’t help at all. Terrible support for a real-money site.
Avoid at all costs.
I used the Pay by Mobile option, got charged £20 to my phone bill, but the funds never landed in my casino balance. I sent multiple emails and screenshots — no response. These people are thieves. Avoid at all costs.
Okay, but boring after a while
There’s a lot of games but not much else going on. Same promotions every week and no loyalty rewards unless you spend a ton. Got stale pretty fast.
Hidden terms, shady practices
They lure you in with welcome bonuses, but the wagering terms are buried in the fine print. You basically have to wager hundreds before you can touch your winnings. It’s misleading and borderline dishonest.
Terrible withdrawal process
Depositing was instant, but withdrawing has been a nightmare. I had to send documents multiple times and still haven’t received my money after a week. Feels like they’re just delaying things.
Lost everything
They lure you in with shiny bonus offers but don’t tell you upfront it’s 65x wagering. I ended up spinning for hours just to try and meet it — and of course, lost everything. Feels rigged.
The game froze
The game froze right after I hit a £120 bonus win. When it reloaded, the win was gone. Support just kept repeating it was a ‘connection issue’ and refused to compensate. How convenient for them.
Nice selection of slots and live games
They’ve got pretty much every slot I enjoy — Book of Dead, Reactoonz, even some Megaways stuff. Also liked their live casino section, which actually runs smoothly without lag.
Absolute joke
They entice you with flashy promos but the terms are ridiculous. I accidentally went over the max bet by a few pence and they voided my entire balance — even after meeting wagering. Absolute joke.
Very suspicious
Twice now, games froze when I hit big wins, then resumed with my balance lower than expected. Support pretended they didn’t understand what I meant. Something shady is going on.