When choosing an online casino, understanding the return policy is just as important as knowing the bonuses. If you’re considering Bezy.co.uk, you’ll want to know exactly how their refund system works before depositing your money. This comprehensive guide breaks down everything about Bezy’s return policy in 2024 – from withdrawal processing times to dispute resolution.
Bezy operates under UK gambling regulations which mandate fair treatment of player funds. Their return policy covers:
All policies align with UK Gambling Commission requirements, ensuring player protection.
| Payment Method | Processing Time |
|---|---|
| E-wallets (PayPal, Skrill) | 0-24 hours |
| Debit Cards | 1-3 business days |
| Bank Transfer | 3-5 business days |
Note: First withdrawals may take longer due to verification checks.
If you haven’t gambled with deposited funds, you can request a refund within 14 days by contacting customer support. This applies to:
For unauthorized transactions:
Pro Tip: Always keep deposit confirmation emails as evidence.
While chargebacks are possible through your bank, Bezy treats them as:
⚠ Last resort options
⚠ Potential account suspension trigger
⚠ Subject to investigation fees
It’s always better to resolve issues directly with Bezy support first.
Different game types have varying rules:
| Feature | Bezy | Industry Average |
|---|---|---|
| Withdrawal Time | 1-5 days | 1-7 days |
| Minimum Withdrawal | £20 | £10-£20 |
| Refund Policy | 14-day unused funds | 7-30 days |
| Chargeback Handling | Strict but fair | Varies widely |
If unsatisfied with Bezy’s resolution:
Bezy offers:
These can help manage funds and prevent need for returns.
Q: How long do Bezy withdrawals take?
A: 0-24 hours for e-wallets, up to 5 days for bank transfers.
Q: Can I cancel a withdrawal?
A: Yes, within 24 hours if not processed – contact support.
Q: Does Bezy refund lost money?
A: No – only unused deposits or proven errors.
Q: What’s the max withdrawal amount?
A: £5,000/week standard, higher for VIPs.
Q: Are there withdrawal fees?
A: No – but your payment provider might charge.
✅ Pros:
❌ Cons:
Overall: Bezy’s policy is player-friendly compared to many UK casinos. While not perfect, it provides reasonable protection when following the rules.
For the best experience:
Ready to play with confidence? Visit Bezy.co.uk today and explore their game selection knowing you understand the return policy completely.
I used the Pay by Mobile option, got charged £20 to my phone bill, but the funds never landed in my casino balance. I sent multiple emails and screenshots — no response. These people are thieves. Avoid at all costs.
Had an issue with my account showing the wrong balance after a session. Tried live chat — no one ever responded. Emailed them four times, no answer. It’s like once they take your money, they vanish.
The terms and conditions are a nightmare. You think you’re getting a £100 bonus, but the wagering is ridiculous. And they void your winnings if you bet more than £5 — which isn’t clearly explained upfront. Dodgy practices.
After hitting a £300 win, I went to withdraw and they suddenly asked for loads of ID docs, which I sent. Then silence. A week later, they said I breached their ‘bonus policy’ (I never used a bonus!). They just don’t want to pay. Total ripoff.
Be careful — I noticed that the site tends to crash during big wins. Happened to me twice during feature rounds. Once I came back, the money was gone and history didn’t even show the spin. Starting to think it’s rigged.
At first, I had a few small wins. Then after I deposited more, it was just loss after loss — no bonuses, no payouts. Started to feel like the RTP is way off. Add in the fact they dodge customer service — yeah, I’m out. Looks flashy but it’s a trap.
Deposited £30, played a few slots, and just as I hit £250 on a bonus round, the game froze. When I refreshed, my balance showed £0. Contacted support and got a generic ‘technical error’ reply. Never got my money back. This site is a con.
Love the game selection — some solid titles from Pragmatic and Red Tiger. Depositing was quick with Pay by Mobile and I liked that I didn’t need to mess around with cards. Didn’t win huge, but no issues so far
Bezy.co.uk was super easy to use. I registered, deposited with my phone, and started playing right away. I stuck to slots and had a lucky night — cashed out £180 and it hit my account in 2 days. So far, so good.
Been using Bezy for a few weeks and it’s been decent. Bonuses are okay, but I don’t really chase them. I had one small withdrawal of £60 and got it in 3 days. Not bad for a casual player.