Bonus round crashed
Was in the middle of a bonus round on Starburst when the site glitched. Reloaded and it was gone, including the £70 I won. Support claims there was “no error on their end.” Classic deflection tactic.
Terrible customer service
Terrible customer service… I’ve made a withdrawal and been charged a fee for withdrawing my own money. I haven’t even received my winnings yet. I will be making a claim shortly if my money is not in my bank AVOID this casino.
Feels like a setup
Got a few wins right after signing up, just enough to get excited. Then nothing. Literally lost £100 over the next few days without a single feature or decent win. Classic bait-and-switch tactic.
Waste of money
The slots here feel extremely tight. I didn’t hit a single bonus round in over 200 spins. Just constant losing streaks. Definitely doesn’t feel random or fair. Waste of money.
No sign of it turning up anytime soon
All ok until you win a substantial amount of money! Live chat is just dismissive and no help at all, been waiting 3+days for a withdrawal of almost £5k… no sign of it turning up anytime soon
Avoid at all costs
I won £400 and tried to withdraw — days later my account was locked without reason. No emails, no explanation, just gone. Total scam behavior. I’ve reported them to the UKGC.
Too many verification issues
Tried to withdraw my winnings and suddenly they needed a mountain of documents. Took over a week to sort out — felt like they were stalling.
Excellent casino
Excellent casino, lots of good games with good wins best casino so far helpful customer service try it and see.
Not so easy after all
The site says “easy,” but verifying my account was anything but. Took five days and several emails just to get approved. Made me nervous about withdrawing anything.
So helpful
I’ve just been in contact with rhea customer services, and omg so helpful thank you so much you have been amazing