Everything players have told us, newest first. We moderate for spam and abuse, never for tone.
Had a transaction issue where my deposit didn’t show up. Tried emailing and using live chat — no one answered for over 48 hours. When they finally replied, it was a generic response that didn’t help at all. Terrible support for a real-money site.
I used the Pay by Mobile option, got charged £20 to my phone bill, but the funds never landed in my casino balance. I sent multiple emails and screenshots — no response. These people are thieves. Avoid at all costs.
There’s a lot of games but not much else going on. Same promotions every week and no loyalty rewards unless you spend a ton. Got stale pretty fast.
They lure you in with welcome bonuses, but the wagering terms are buried in the fine print. You basically have to wager hundreds before you can touch your winnings. It’s misleading and borderline dishonest.
Depositing was instant, but withdrawing has been a nightmare. I had to send documents multiple times and still haven’t received my money after a week. Feels like they’re just delaying things.
They lure you in with shiny bonus offers but don’t tell you upfront it’s 65x wagering. I ended up spinning for hours just to try and meet it — and of course, lost everything. Feels rigged.
The game froze right after I hit a £120 bonus win. When it reloaded, the win was gone. Support just kept repeating it was a ‘connection issue’ and refused to compensate. How convenient for them.
They’ve got pretty much every slot I enjoy — Book of Dead, Reactoonz, even some Megaways stuff. Also liked their live casino section, which actually runs smoothly without lag.
They entice you with flashy promos but the terms are ridiculous. I accidentally went over the max bet by a few pence and they voided my entire balance — even after meeting wagering. Absolute joke.
Twice now, games froze when I hit big wins, then resumed with my balance lower than expected. Support pretended they didn’t understand what I meant. Something shady is going on.
Constant lagging during key wins on live tables. Very suspect.
The spin patterns seem manipulated. Had a good run, then suddenly no wins for 300+ spins. It doesn’t feel random at all. This site just drains your balance. Not recommended.
My withdrawal request has been pending for a week, and despite repeated attempts to contact customer support, I have received only unsatisfactory explanations. This is unprecedented in my experience with other companies.
Spoken to a lovely lady today Kate . Replied immediately to my concern and reassured me, now just waiting for my winnings.will be back to review when I receive.
Had a decent win last weekend and was worried I'd have to chase them for my cash, but withdrawal was approved same day. Customer support was also quick when I had a login issue. Top marks.
After verifying my account (which only took a day), I received my withdrawal within 2 hours via crypto. That’s impressive compared to other sites. I trust them now and will continue to play here.
Live chat is barely helpful. Waited over 40 minutes to get a reply, and the agent just gave me copy-paste answers. Doesn’t inspire confidence when your money’s on the line.
I deposited £20 using PayPal, played for a bit, and then got logged out. When I tried to log back in, it said “account suspended.” No reason given. They kept my money and stopped replying to emails. Feels like theft.
Ripped off last night with my deposit spins was ripped off with 30 deposit spins on 3 boom boom banks,must of deposited 50 quid..Same,again tonight but ripped me off with 50 spins on give me gold so go in touch with chat only to be issued with 50 simd on chicken night fever and they weren't there either i literally,deposit…
At first, you win a little, just enough to tempt you. Then it’s all downhill—dead spins and no bonus rounds for hours. Feels like they’re baiting users to keep spending. Something feels off.
