Planet7Casino.com (established 2009) might raise a red flag for cautious players. Their ownership structure is a tangled web, ultimately tracing back to the Virtual Casino Group with a less-than-stellar reputation. However, before you click away, let’s delve deeper.
A Cloud of Ownership Secrecy
Planet7Casino.com’s opaque ownership is a cause for concern. Transparency is key in online gambling, and this layer of secrecy doesn’t inspire confidence.
Customer Service: Friend or Foe?
Planet7Casino.com boasts of exceptional customer service with email, live chat, and toll-free phone options. However, some player reports paint a different picture, citing slow responses and excuses. While they address complaints publicly on forums, a quicker and more efficient resolution system is crucial.
Real Time Gaming: A Silver Lining
Despite the ownership concerns, Planet7Casino.com utilizes Real Time Gaming (RTG) software, a well-respected industry leader. RTG’s extensive game library caters specifically to US players, and their quality is undeniable.
Slot Extravaganza
Planet7Casino.com’s lobby is a haven for slot enthusiasts. From classic themes like “Caesar’s Empire” to quirky titles like “Megaquarium,” there’s something for every preference.
The Verdict: Proceed with Caution
Planet7Casino.com offers a decent game selection with reputable software. However, the murky ownership and questionable customer service reports warrant caution. If transparency and responsiveness are deal-breakers for you, it might be best to explore other options.
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Website: https://www.planet7casino.com/
What the hell… After winning about 1000 euro from a 100 euro deposit, it turned out that I must have been to lucky…. From one minut to another my account Got close permantly by this site…. NO explanation what so ever! Conartist cheating site… STAY AWAY!
Never ever go there unless you want to lose all your money. Tables are rigged. Pit boss table - majority of cards are 10 so you have no chance to win against the dealer- player somehow gets one low card then always a 10, no chance to win! Gambling commision should investigate it!
One of the worse casino for new players. They took all my money and than blocked me forever because I asked them that your service cheated me.
Tried to do a withdrawal was very difficult they never did pay me my Money. They said it was credited back to account? Live chat was very hard to communicate with. Can’t call to talk to anyone.
They’re still telling me I cannot withdraw my money. I wouldn’t recommend this site to my worst enemy. I have wasted months of my life trying to withdraw from this site l. Absolutely garbage! Never again.
Very slow at paying out have sent all verification docs in received confirmation that they are all fine, however payout is still pending. I phoned up to get an update to be told they dont know when it could be paid out could be tomorrow could be day after or could be even later.
This kind of area is fantastic
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