(17 reviews)

Casino.com

Avg rating: 3.4

Overview

In its current format, Casino.com has been in operation since 2008 (it was a casino software website before the URL was sold). The casino is owned and operated by Mansion Gaming, a huge Asian corporation that has been in the land-based and online casino business for over 2 decades. While some of their other brands are focused on Asian players, they use Casino.com to attract a more global audience; this is not shocking given the URL is so easily searched.

Casino.com is licensed by both the Gibraltar Gaming Authority and the UK Gambling Commission. This allows the company to focus on bringing in players and tells a good story that the parent company has passed the due diligence necessary to be awarded these licenses.

Customer Support

Being a leading online gambling provider, Casino.com’s customer support is up to par with the highest standards in the gaming industry. It matters not whether you need detailed information, are looking for a solution of an ensuing problem or simply wish to comment on the quality of the casino’s service. Polite and competent support agents await players in need of assistance or information at all times, including on weekends and holidays.

There are several ways to reach the support staff. You can send an email with your query for example. A less time-consuming way to get an answer to your question is to call over the phone. Casino.com has set up many toll-free phone lines available to customers from different countries. The Casino’s customer support ranks high among players as they are assisted in their native languages.

Without any doubt, the easiest way to get in touch with a support representative is via the Live Chat service. As was the case with the phone, the Live Chat support is offered in a myriad of languages, so being fluent in English is not a necessary requirement in order to receive comprehensive assistance. What further adds to Casino.com’s merits is the fact the agents are expertly trained to deal with all sorts of issues.

Casino.com is a serious online casino, which operates fairly and transparently. Especially the payout conditions are documented in an exemplary manner. Unfortunately, this is very different at most online casinos. The bonus offer is not unattractive, but the play-through conditions could be better. The multilingual customer support has a good level and can be reached at any time via a free phone number. There are many positive factors, from the Gibraltar-license to the fast payouts for VIP-customers. All of these confirm my positive Casino.com Casino review and I can say that I rule out any Casino.com scam. I recommend Casino.com with good conscience.

Website: https://www.casino.com

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Reviews

Terrible!

Terrible! Made a tranfer that wasn’t accepted for technical issues and they did send it back 2 days later but couldn’t deposit it. It’s been 2 months I’ve been emailing them since you can’t call anyone and now my emails are not even considered. Careful!

Very bad service

Very bad service I can say.. I deposited money 10 hours ago using smart EFT and it hasn’t reflected in my account.. When I ask for help nobody responds… Emails they only say we will look into it but nothing so far.. Live chat I was attended by one guy who asked me to produce a bank statement to show that funds are deducted from my account.. Yet in the transaction history it shows that I’ve made a deposit and the money is still pending…. Their service is so bad and they are not willing to help… I’m new and I’m already frustrated.

Its a scam!!!

Don’t bother with this site guys, they won’t let you withdraw. Its a scam!!!

Absolute disaster

Absolute disaster, I joined today , the join up bonuses paid next to nothing, definitely something dodgy as win rate is not like the numerous other casinos iv played on, wished I had read reviews before joining as majority are bad, those that have good reviews must be friends with this site, still a very expensive lesson learned and just a warning for others who read these reviews to be wary of joining, I would not put another penny in this awful sight,no need for you to reply site as judging by your replies to others I am not interested

Your current many of the best.

I have already been a VIP associate using this type of on line casino for several years. The affiliates will be quickly to respond ones issue regarding anything. Everyone loves this on line casino with regard to hence many reasons it is for instance the only on line casino you possibly can reach the main jackpots We’ve reach numerous.Ican believe in it. Consequently if you’d prefer for you to spin and also earn significant and then we should possess the optimum time ever before.#1 casino. Thanks a lot crew members. The each of the best.

Greatest casino on the web

Very best on line casino online…. Terrific wins

You deliver joy to me

We adore you therefore not going to enable you’re going, You deliver pleasure in my experience on wet or perhaps boing closed at home days.

Very trustworthy

I most certainly will once and for all often be hot for this specific gambling house, and thus will certainly the rest i asked, relaxing in addition to activity in the actual convenience of our home or perhaps about the road.

Extremely professional

Extremely professional and attentive. Never had this before from an online casino quite a pleasant surprise

You bring joy to me

I love you so never going to let you go, You bring joy to me on rainy or boing locked in the house days.

Great games

Great games and always helps when ya have a little bit more coming in during these though times.. stay safe

Everything worked

Everything worked out real smooth, pleasant experience!

Amazing games

Amazing games, everything works perfectly, just the wins should be more often and bigger, just kidding. Very happy with this casino, keep doing what you doing.

Found a great bonus!

Found a great bonus! Nice to find a website that gives you what you are looking for!

Not worth it.

Unless you are a high level you won’t a s*** back of what you played for. My ex has been making more than 5000 per month just because he is been in the website for a while. But me?I trye every month and no month I get any winning. This site along with Maria casino are not worth it.

Stay away from casino.com

Stay away from this company people !!!

Lack of emails informing a member

Casino.com, Hi I’ve been a active member and player since 2017-2018. A lot of changes since then till now. Bonuses offered or available don’t give one an incentive to make a deposit. My account status VIP Elite, sisters site VIP. I don’t remember the last time I received a email for a gift from the mansion store. Lack of emails informing a member of new changes, to terms and conditions etc.

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