(17 reviews)

Onecasino.com

Avg rating: 3.3

Overview

If you are on the prowl for a new online casino, One Casino might just be the one for you. Established by One Casino Ltd in 2017 it has acquired a Malta Gaming License and sets out to be a unique casino experience for its users. The online casino does not only offer games from leading casino game developers, but it also offers unique games developed by themselves and only offered on the One Casino page.

Design and Functionality

The design of the online casino One Casino is also something that sets them apart from other online casinos. The platform is built up by the casino themselves and the interactive design is effortlessly navigable and pleasing for the eye. One Casino knows that more and more users prefer to play on their hand-held devices and therefore their platform is mobile optimized. The page works without any issues and the loading time for games are normal.

One Casino has organized the games in a user-friendly way. Players can search through the different game categories or use the search function where the casino makes it possible to search on the different game providers or just on the name of the game. These might seem like small features, but they are of outmost importance for many players, and therefore something we at FindFairCasinos value highly.

Customer Support

During this One Casino Review we also have a look at the support department. At One Casino you can get support in multiple ways. The easiest way is to contact support through the live chat. The live chat is available on business days between 09:00 and 21:00. Besides that it is possible to call the One Casino Support team. The care team is available to help answer your questions and provide you with information about their services. Call now or submit a help ticket. You can call One Casino using the following number +31 (0)85 201 0298.

For many questions you can also have a look at the F.A.Q. section. In the F.A.Q. section you will find many answer to questions that customer ask on a regular basis. In the help centre you can also send in tickets to the customer support department. All with all you can really see that One Casino puts a lot of effort in their customer support department. Because of this we review the customer support as good. And it would even be better if the chat would be operated 24/7. Which might be a good thing for the future!

Website: https://www.onecasino.com/

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Reviews

They don't even deserve 1 star!

They don’t even deserve 1 star! I won £50 with a £10 no deposit. You sent me a email saying I have breeched my terms and conditions, my account has been closed and I am not having my £50! All my personal information is correct.

Still have not replied

I still haven’t received any payments since my payout request was approved on the 11th of Dec 2020, it’s now the 4th of February. I’ve once again spoken to the operators via my tangiers account and have emailed the accounting team who still have not replied saying that I need to wait yet again another week. I’ve never withdrawn before why is it taking so long?

Absolute joke!

Absolute joke!!!!! Been waiting too get my account verified for over a week after sending documents they have asked for. I cannot withdraw any of my winnings until it gets verified. What a coincidence!!! Basically hoping that I spend it all in the mean time. The customer service is none existent, nothing but apologies too brush you off instead of actually fixing the issue. Live chat and emails are just pointless keep being told I will be emailed…. doesn’t happen. you think that verification would be easy for a big company like these but clearly not. Waste of time

I am off

Not the best.I am a new customer deposit money and get no bonus no problem you don’t have the franchise to beting there is plenty more bookmakers I am off

Particularly entertaining

Extremely enjoyment and they’re genuine and also complete spend ! Risk reliably & you will earn quite a few and you should shed some…it is perhaps all a part of it !

I adore taking part in

The following gambling house can be incredible they’ve lots of video game titles to choose from awesome client service in addition to the likelihood of winning are usually substantial! I love taking part in

We fully recommend to help everyone.

Love this Gambling house I can engage in any place with no limitations, The online games are wonderful by using a each of the time. I have got reach a jackpot feature and also 2 and everything within the home. I actually absolutely propose for you to everyone.

Excellent customer service!!

I’m joyful to state i will be delighted by our experience. My 1st first deposit simply needed 5 days and nights in addition to We have simply no complaints. Should you have your current verification paperwork if you want, you must very good so that you can go. Things to look for!!

Excellent customer service!!

I am happy to say i am satisfied with my experience. My first deposit only took 5 days and I have no complaints. If you have your verification documents in order, then you will good to go. Excellent customer service!!

Great site

Great site.. customer service was excellent and verified my account in less than 12 hrs.. really impressed.. thanks

I just won 100 €

I just won 100 € !!! The money came really quick to my Bank account ! There are a lot of nice bonuses ! I Love this site !

It has the coolest games ever!

It has the coolest games ever! Plus it’s super easy to load and cash out! What more can you ask for!!

Best online Casino hands down!

Best online Casino hands down! Very fast and accurate prize redemption. Also great customer service! Knowledgeable and very dependable staff to assist you in a very timely manner!

Really appreciate

Really appreciate their helpful and unbiased reviews! Had a friend recommend the site to me for their bonuses. Can’t go wrong with any of their top casinos. Great site for newbie players who are getting into playing online, just like myself!

Onecasino does not even deserve a star

This casino does not even deserve a star, all they do is ask for various documents for verification which can also be done by the ones given but they still ask for different ones and then when they know we don’t have a particular document they fixate on wanting that particular document
This game is waste of time and energy
Please do not indulge in it

BAD BAD BAD!!!!

BAD BAD BAD!!!! They are the WORST to deal with. I’ve been trying to get my money deposited for awhile now and they still aren’t doing it. Tsk tsk. They will be having issues with me until I get my money, that’s a promise.

Security will not protect you

Security will not protect you from belligerent guests. No raises, so negotiate your pay when hired. Management and owner play favorites with employees. Embarrassed to tell people you work their because it’s less adult than high school.

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