Overview
The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by Mr Green Ltd. and is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering, it was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards and prides itself on giving you the best experience possible.
Security and Regulation
The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing) so you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA so you can be sure that when you play at Mr Green, you are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP, but because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.
Customer Support
Mr Green prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos, its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.
Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours, which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are, you’ll find your answers there.
Website: https://www.mrgreen.com/
Phone Number: +441765522017
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Reviews
Experience is awful
Managed to get some winning but actually, the overall experience is awful, a nightmare! Customer service is useless, better to put there some Bots instead.
newyorktola7e - March 2, 2021This is just a scam
I have submitted all of my identification like requested several times. It is over a month and I still have not received any of my winnings. I even received confirmation that they would be processed this week. When I went on live chat to ask what the delay was I was told my winning were being held again. I feel frustrated and disappointed as of today I the impression I have is that this is just a scam. Hoping I’m wrong as it was fun to think I won something, I shouldn’t be gambling anyway.
me1raa8 - February 18, 2021Its time to move on
They dont control the games but they do get a percentage of the take. Use to hang out on this site but truly believe its time to move on
cellistt2 - January 1, 2021Still no money back
Still no money back, their customer service canny even tell when you can get your money back..very tricky, they delayed intentionally hoping that u will put your money back and lose it. Delaying withdrawal is a trick
rapaau - December 20, 2020Ive gained 2 instances
Ive gained 2 times and also banked available the sweeps equally times when yhe video game ended up being on Facebook i enjoy farmville the enjoyment and also valuable
zadzimia72 - September 13, 2020Their pleasurable
It’s pleasurable in addition to you absolutely do win funds!!!!
spannrade8 - August 20, 2020Greatest Casino previously
Very best Gambling house ever. Everyone loves the actual Games and the Service.
xuenaymx - August 1, 2020Great On line casino
Excellent Gambling house in addition to client services.Places clients well-being before gains and possesses correct procedures in position to shield a vulnerable. If a gambling house leaves person well-being before income this is an excellent sign they’re trustworthy.
lafretzp4 - July 29, 2020Friendly and helpful
They offers many of its players constantly new promotions, fast deposits and withdrawals through a variety of payment methods. The support is available 24/7, always friendly and helpful.
afirmariy - April 19, 2020Excellent Casino
Excellent Casino and customer services.Places customers well-being before profits and has correct measures in place to protect the vulnerable. When a casino puts individual well-being before profit this is an excellent indication they are trustworthy.
lonikiwex1 - April 17, 2020This is the best online site
This is the best online site to have alot of fun. Games are great with awesome jackpots and cash in your checking only 2 days later! But most of all customer service is just as great! They try to accommodate to your needs every time. Keep up the awesome work!
gebrandet35 - April 4, 2020ID verification simple
Withdrawl Processing very fast. They answer very fast top. Big Set of Slots. ID verification simple
kuen0815jg - March 25, 2020I luv to play!
I luv to play! Real wins! Real money! Many ways to play for free as well as many contests!
gambarin2g - March 24, 2020I like it very much.
You are the only casino where i ever won something. I like it very much.
geventfm - February 29, 2020The worst casino
The worst casino I have ever used they don’t pay you plain and simple I tried to withdraw and they kept placing it bk in my balance my account was verified then I couldn’t get hold of anybody until I gave up and spent the money and shut down the account because it was just hassle
mloboparragz - November 30, 2019I like the mrgreen
I`ve had the gambling experience on other platforms, unfortunately, the troublesome once have, when the withdrawal was concerned. I decided to try my luck in this casino for the sheer joy of it. Made a small deposit. I got a good thing going, 55/45 wins. I like the casino. I just want to say, the casino, as well as any gaming platform, can inspire uncontrollable excitement, can significantly worsen your mood, financial situation, destroy your family, as well as undermine the trust of the loved ones, just keep that in mind when making a regular deposit. However, honest casinos can make you happy and become a fixed place for a good rest. I think I`ll stay at this casino for a while.
chel0822y3 - August 8, 2019