Lack of emails informing a member

Casino.com, Hi I’ve been a active member and player since 2017-2018. A lot of changes since then till now. Bonuses offered or available don’t give one an incentive to make a deposit. My account status VIP Elite, sisters site VIP. I don’t remember the last time I received a email for a gift from the mansion store. Lack of emails informing a member of new changes, to terms and conditions etc.